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Warning: Fraudulent emails and online scams

October 7, 2021:

Unfortunately, email and online fraud are continuing concerns for virtually all businesses that operate on the Internet. Please be aware that, from time to time, fraudulent emails have been circulated offering employment opportunities, business opportunities or share swapping services that appear to be from Zain or Zain Telecommunications (or other entities pretending to be a representative of Zain) or similar, but which are in fact sent by Fraudsters for illegitimate reasons. 

Some also tell you that you have won a competition or lottery. Usually they ask you to reply with personal details such as your user name, password, or even bank details, or direct you to a website that asks for this information.

Any legitimate organization will never ask for this type of personal information in an email or by sending a link to a website.  Please note that Zain will only ask you to upload your CV onto and will never ask for your CV or other personal financial details through e-mail.

Here are some tips to help you spot a scam email or website:

• Double check the email address. At first glance, fraudulent messages can look like they’re from Zain, but on closer inspection are from a Hotmail, Gmail, Yahoo or other public email account. For example, is not a genuine Zain email address.

• Double check the URL of websites and links. Legitimate companies always use clear URLs like or . Scam sites and links usually have long addresses using special characters like “&^%&*$£”

• Look at the wording used. If it doesn’t read like a request from a legitimate company, it probably isn’t.

• Avoid requests that sound vague, unlikely or too casual, such as “our database has been corrupted, please resend your details”, or “recent legislation means we require this information”.

• Look for grammar and spelling mistakes. Scam emails are often electronically translated from different languages, resulting in obvious spelling errors and odd sentence structures.

Zain Bahrain has provided this information to protect the public-at-large and shall not be held responsible for any loss or damage incurred in the event that you choose to send your personal information via e-mail.