Manama – 05 December 2013
Bahrain's most innovative operator, Zain has wrapped a major milestone as it paves the way to launch its new network by Q1 2014.
With the commissioning of the latest convergent database, which is a key element of the core network, Zain Bahrain has become one of the first operators in the region to have deployed this latest network element.
“The US$100 million network transformation, which began in April 2013, is expected to give Zain Bahrain a new state-of-the-art network, turning the mobile operator into one of the most technically advanced in the world, and making available a whole new realm of exciting high-speed digital content capabilities to its customers,” the company said in a statement.
“Zain Bahrain thrives to offer the best services and is constantly investing in the improvement of its network coverage to provide seamless connectivity. The new network plays a key role in ensuring the best end-to-end customer experience in terms of accessibility, network coverage, services and customer care,” the company added.
Placing customer service and satisfaction as an integral part of its growth, Zain Bahrain is gearing up to launch its new network with the support of world-renowned technology solutions provider Ericsson. The new network will enable the operator to offer more advanced and flexible services to customers. The new network also promises super-fast download speeds, wider coverage, and remarkably better experience for the growing smart phones, data and broadband subscribers.
As Zain Bahrain enters the final stage of its network transformation program, customers may face some service interruptions during the process. Zain Bahrain assures its customers that it aims to leverage the best technology and processes to ensure optimal quality of service during this process.
Zain Bahrain entered the Kingdom's telecoms market in 2003 as the second mobile operator and as at 30th June 2013, serves 748,000 customers, reflecting a 36% year-on- year growth. The operator has earned a reputation of implementing innovative business practices and providing customers cutting-edge technologies, putting Bahrain on the global telecommunications map with a string of firsts – the first country with nationwide 3G, then 3.5G and WiMAX coverage. Today, Zain Bahrain has developed into a successful fixed wireless service operator offering full-spectrum corporate telecoms solutions, voice and data services in the Kingdom.
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