Zain Group announced the publication of its Thought Leadership Report in the
2017 Mobile World Congress in Barcelona. Zain’s 2017 Thought Leadership Report
is titled: Leveraging Technology to Protect the Rights of Children. This report
aims to raise awareness on the plight of children in vulnerable situations and
highlights how ICT can tackle this issue universally.
Zain Group’s CEO, Scott Gegenheimer, expresses the company’s support for this
cause by stating Zain’s commitment to the safety and well-being of the
communities it serves. Jennifer Suleiman, Head of the CS Department reiterates
this statement and stresses on the importance and urgency of child abuse
especially during times of conflict and humanitarian crises.
Many leading institutions and businesses show their support and commitment to
the cause who include: Natasha Jackson, Head of Public Policy and Consumer
Affairs, GSMA; Magdalena Aguilar, Head of Programme Development Child Helpline
International; Dr. Joanna Rubinstein, President & CEO World Childhood
Foundation USA; Elaine Weidman-Grunewald, Senior Vice President and Chief
Sustainability Officer, Ericsson.
This study sheds lights on the importance the role ICT plays when it comes to
Child Abuse. Some major points in the report include:
In January 2016, Zain Group announced the publication of its Thought
Leadership Report entitled: "Bringing the Future Closer with Innovation:
Pursuing Innovation as a Means to Overcome Challenges in the MENA Region." This
study highlights the notion that strengthening the region’s innovative capacity
can offer solutions for its most pressing socioeconomic deficits.
Zain’s 2016 Thought Leadership Report poses the question: “How can
stakeholders in the region come together to further society’s innovative
capacity as a means to drive sustainable, inclusive growth while promoting human
development?“ It also sheds light on key activities undertaken by Zain that are
driving innovation within its operating markets.
Major points within this report include:
In March 2015, Zain Group announced the publication of its annual thought
leadership study entitled Connecting Separated Families: Providing Hope
through Connectivity, which was developed in collaboration with its
partners Ericsson and Refugees United (REFUNITE).
The study coincides with the ongoing pilot phase of the Family Reconnection
Project, a collaborative initiative in Jordan that leverages Information and
Communication Technology (ICT) to help Syrian refugees reconnect with their
missing loved ones. In 2015 the project, which is an extension of Ericsson and
REFUNITE’s ongoing service in other parts of the world, will be expanded in
Jordan and launched in South Sudan and Iraq to assist the growing numbers of
displaced people in both countries.
The study is part of Zain’s commitment to undertake research that explores
the potential of technology to assist and empower individuals around the world.
Its goal is to:
“At a time when conflict has risen to an all-time high with devastating
consequences, it is important that Zain as a leading regional telecom provider,
undertakes initiatives that are grounded in multi-stakeholder partnerships
rooted in technology. This sets the foundation of improving societies from the
ground up.” Scott Gegenheimer – CEO, Zain Group
“Information and Communications Technology can play a critical role in
responding to conflict and disaster. Working in public-partnerships such as this
one with Zain and REFUNITE, we can demonstrate the positive impact of technology
to help alleviate humanitarian challenges like the refugee crisis around the
globe.” – Hans Vestberg – President and CEO, Ericsson
"Everyone has the right to know where their family is. Through the
partnership between Zain, Ericsson and REFUNITE, we'll be able to inform and
assist tens of thousands of displaced people in their search for missing loved
ones." – Christopher Mikkelsen, Co-Founder and Co-CEO, REFUNITE
In February 2014 at the Barcelona Mobile World Congress, Zain Group
announced the publication of its latest study titled, “The Socio-Economic
Impact of Mobile Telecommunication in the MENA Region” that was developed
in collaboration with PwC Middle East.
Coinciding with the celebration of Zain Group’s 30th anniversary of operation, the study illustrates
that by tapping the potential of emerging mobile solutions in areas such as
commerce, education and health, the mobile telecom sector can truly become a
catalyst for growth and prosperity in the MENA region.
The detailed study covers relevant topics including the key
development challenges in Zain’s markets, and emerging business models in
developing markets; through to the solutions that Zain has put in place to
overcome market and industry challenges, and demographic shifts, affordability
and accessibility to healthcare through mobile solutions.
A few of the findings of the study include:
In March 2010, Zain, in association with the global telecom equipment
supplier Ericsson (NASDAQ: ERIC), commissioned and published a groundbreaking
report highlighting the social and economic impact of mobile communications in
Sudan titled ‘Socio-Economic Impact of Mobile Communications in
The report that was built on two years of research, covers four basic areas:
Khartoum, Juba, Darfur, and in the North.The study is comprised of three separate sub reports, covering many
dimensions of social and economic development:
“The report underscores the central fact that mobile telephony offers a
remarkable, indeed unique, tool for economic development, and can even reach the
poorest of the poor through creative approaches by the providers and users,”
said Jeffrey D. Sachs, the Director of the Earth Institute, and Special
Advisor to United Nations Secretary-General Ban Ki-moon.
In February 2006, Zain (then MTC) published a 140-page report titled
‘Mobility for One Language, Diverse Cultures’, a first-of-its-kind
detailed study and survey of the mobile industry in the Arab World.
The report was launched at the 3GSM World Congress in Barcelona in February
2006. It includes groundbreaking research on the impact of mobile phones
conducted by independent research firm Zawya.
The report is divided into five major segments, including an overview of the
region’s mobile sector, economic and social impacts of mobile phones, the impact
of the mobile phone in Iraq and a thorough MENA survey carried out in rural
areas of six different countries; Bahrain, Jordan, Lebanon, Morocco, Saudi
Arabia, Tunisia, by Nicosia based ACNielsen.
The major findings of the report is that the mobile phone industry in the
Middle East and North Africa (MENA) region is creating hundreds of thousands of
new jobs inside and outside the industry, boosting economic growth and fostering
social harmony and security.
In July 2006, Zain (then MTC) published‘Mobility: A
Nation Under Siege’, a report that analyzed the vital role played by mobile
telecommunications in assisting disaster recovery within Lebanon during the
Israeli-Lebanese conflict in July 2006.
The report contains unique insights into the reliability of telecoms
infrastructure throughout the conflict and examines the reasons why mobile
communications played a pivotal role in ensuring that families stayed in touch,
the population received food and medical supplies to the correct locations, and
emergency services could effectively plan their disaster response
The report sets a benchmark by providing models in global crisis planning –
most notably in less developed regions such as in Africa and Asia - and it
establishes the role that mobile telecommunications can play in the marshaling
of emergency resources and the coordination of rescue efforts. One practical
example showcases how the use of SMS technology allowed embassies to evacuate
their nationals in a fast and effective manner.
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